Category: Tips & Tricks

  • Do You Need A Tablet?

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    There are so many people using tablets now that it’s hard to believe that it’s only been four years since the first iPad came on the scene.  Some analysts think tablets will outsell laptops soon.  So the question is, do you want one and if so, do you want an Apple or an Android model?

    Having just done considerable research before purchasing my new laptop, I have reached a few conclusions.

    Tablets are good for consuming information on the go.  The screens are bigger than smart phones and they have more processing power and storage capacity than smart phones.  (My iPhone ran out of storage space the minute I synced my iTunes music library and I had to delete a bunch of files.)   My Android phone runs a little slow at times.  I think it’s straining under the load of all those apps multi-tasking.  The teeny tiny keyboards on both products drive me nuts and neither Siri nor Google voice seem to understand me.

    Tablets offer a more portable and comfortable way to check email, view web pages, watch movies, listen to music, play games or view maps and reports for work.  However, if you spend a considerable amount of time creating information, like blogging, writing reports and longer emails, you won’t be happy with a touch screen keyboard.  Of course you can add keyboards to tablets, but that increases the weight and makes it into a mini laptop which sort of defeats the purpose, if you ask me.  I find the small screens restrictive and I had a hard time getting used to the small the keyboard on my Asus tablet.

    Therefore, I use my smart phone for navigation, and to check emails, texts and voice mails to see who needs immediate attention.  I leave everything I can, until I get back to my laptop with it’s nice crunchy full-size keyboard and 15 inch screen.

    So, consider what you are going to want to do with a tablet.  You probably don’t need one.

    However, you may want one.  If you decide to jump in, you will have to choose a camp…LOL…Apple, Android, or Microsoft.  I won’t go into the myriad of choices here…there are so many and they change all the time.  Suffice it to say, that if you use a Mac computer, your life will be simpler if you get an iPad; and if you use a PC, you will be happier with an Android or Microsoft product.  Some people like the simple look of the apple product and find them very easy to learn and it is possible to sync iPads (and iPhones) with PCs.  I do it with clients all the time.   But just be aware that “the boys” are very competitive and don’t like to play together nicely, so you may need my help.

    I’m always happy to do pre-purchase consultations and/or shopping trips.  It makes me so happy to be able to save clients tons of money by preventing them from buying expensive gadgets and bells and whistles that they don’t need.

    I’m always grateful for the opportunity to see you and help in any way I can.

    If you have found this information helpful, please feel free to forward this to others.  Your referrals are the heart of my business and I really appreciate you.

    In Joy,
    Mardi

    “Restoring peace and joy to the world through computer and gadget education.”

  • Heads Up – Sudden Changes

    Have you been experiencing sudden changes to your computer, or seeing new applications and services showing up out of nowhere?  If you have, know that I feel your pain and I’m here to help.

    Even I get frustrated and disappointed when companies add features and applications  without asking permission first.  It used to be that they offered new services and endeavored to pitch them in a way that would be appealing.  Now, they just foist them on us with instructions on how to undo it.  Not only are the sudden changes very confusing, but many people don’t have the vocabulary to understand the instructions on how to undo the changes!

    Here are some solutions for you:

    1.  When you authorize updates or download applications, read each screen before you hit “next.”  There may be other apps being offered and they may have boxes checked that mean they will be included and installedYou need to uncheck the boxes! 

    Here are just a few examples of what I’m encountering:

    • Current anti-virus program uninstalled and replaced by MacAfee
    • The Ask Tool Bar installed on web browser
    • Default search engine changed from Google to Conduit or Bing

    2.  Did you notice that Google added tabs to the inbox so mail is sorted into categories?  The “Social” Tab is for social networking, “Promotions,” for business offers and promotions, “Updates,” for confirmations, receipts and bills, “Forums,” for online groups, and mailing lists.  (I had many calls from clients who thought some of their emails were missing and I walked them through the process to undo the tabs.)  Google did include instructions for undoing the changes but again…we have to take the time to read the screens and the instructions.

     

    3.  Google will soon allow people to send an email, even if they do not have the person’s email address, as long as both people have a Gmail and a Google Plus account.

    This change was announced Thursday and will be introduced over the next few days.  Some people are concerned that this will open the door to spam and unwanted solicitations.  Google says that the new capability will be useful for people who know one another but have not yet exchanged email addresses.

    Senders can email anyone as long as they follow them on Google Plus, which they are able to do without permission.  Recipients can receive email from anyone on Google Plus but the recipient’s email address only shows up if the recipient replies to the email.

    The ability for anyone on Google Plus to email a Gmail user will be automatically turned on, requiring people to opt out if they do not want to be reachable.

    If this affects you, you can turn it off by visiting the General tab on the Gmail Settings page, where you can choose to receive email from “anyone on Google Plus”, “people in my circles” or “extended circles” or “no one”.
    Google plans to send emails to Gmail users explaining the change before turning it on.  Emails received from people outside Google Plus users circles will be filtered into the social tab in Gmail.  So be aware that you may be getting these requests.  Try to follow the instructions from Google and let me know if you get stuck.

    This change, is directed at more tightly integrating Gmail with Google Plus, and is the latest move by Google to weave its social network into all of its products.
    Technology is all about change and expansion.  It can be a challenge to keep up and takes a certain sense of adventure and passion for the gadgets and apps.  That’s why I do what I do.  I enjoy the game and can bring you the play-by-plays that you need.   My goal is to enhance people’s experience and help to maintain peace and joy in the world.

    So, no worries…I’m here to give you a heads up when I can.  Just read the instructions and let me know if you need help.

    You can do your friends a favor and help me with my mission, by sharing these tips with your friends.   Thanks!

    In Joy,
    Mardi

    “Restoring peace and joy to the world through computer education.”

  • Your Holiday Photos

    How are you going to organize, share and protect your holiday photos this year?

    Here are my recommendations:

    First, and most important, is backups….

    Android can back up photos to Google+ automatically.  I was surprised and amazed when my new Android phone did it.  Really great!

    iPhone owners can get Dropbox and enable Camera Upload to do it automatically.  I just set this up for a client last week.  Really slick because you don’t have to plug your phone into your computer and you can share Dropbox files with others.

    You might also want to occasionally make full backups onto an external drive and store it somewhere in your home or off-site.  One of my clients had spend a gazillion hours scanning 100’s of heirloom family photos after her parents died, and I showed her how to save them on flash drives for each of her siblings.  What a special Christmas gift!!!

    If you just want to order prints, you can upload your photos to Walgreens’ or CVS’s website and pick them up in one hour.  You just go to their website, set up an account, upload your photos and select sizes.  It’s very clear and easy to use.  I’ve taught several clients to do this and they love it.

    If you want to share your photos and order prints or other products like calendars, photo books, coffee mugs, etc., here are some other options.

    2. Photobucket is a well-organized and easy-to-use photo sharing web site. You can customize and display albums, including adding music for slide shows. A scrapbook builder allows easy drag and drop organizing. You can post to most of the popular social networking and blogging sites.  There is a huge variety of cards, mugs, posters and other gift items available.  Your friends and family don’t need an account to view the photos and there are multiple privacy options available.   Web site: http://www.photobucket.com  Cost: Basic: Free; Pro: $24.95/year

    6. Snapfish is a photo sharing site but with the emphasis on ordering prints and personalized gifts.  It’s well designed and easy-to-use and has online editing features to enhance photos and fix problems like red eye. It works with any device that can run a web browser. There is downloadable software available to help transfer photos from your camera.  However, there is no upload application for gadgets, so photos on phones and other mobile devices have to be e-mailed to your account.  You can set up private “group rooms” for family and friends and they can add their photos too.  I taught a client how to create a room for a trip to Hawaii with her old college friends.  She uploaded hers and then emailed and invite to the gals to do the same.  This is a great feature for group events like weddings and anniversary parties too.  Everyone can share their photos in one place and choose which ones to print.   Web site: http://www.snapfish.com  Cost: Basic: Free, plus 20 free prints when you sign-up

    7. Shutterfly is another popular site for uploading photos and turning them into greeting cards, posters or calendars.  It has easy routines for uploading and sharing and free, unlimited storage space. You can create a customized web site to display and share your photos and allow others to add comments. It includes downloadable software to organize and edit your photo collection. There is a video sharing version of Shutterfly also.  You get 50 free 4×6 prints when you sign-up!   Web site: http://www.shutterfly.com  Cost: Free, and you get the 50 free prints

    8. Flickr is owned by Yahoo and is one of the most popular sites for posting and sharing photos.  Now it’s offering 1 terabyte of online storage for your photos. That makes Flickr the cheapest and largest option for storing all your digital photos on “the Cloud.”  However, you will have to upload the photos manually from your hard drive.  No big deal, but it’s not automatic like with Google+ and Dropbox.

    Once your photos are in, you have Flickr’s photo organizer to manage them.  If you have hundreds and hundreds of photos, and they’re roughly organized into events, you can do some sorting, searching, and set-making to get your stuff together.  You are the one who will need to name the folders, set them into the online filing cabinet, and decide which photos are worth saving, and which are just extras.

    One terabyte gives you a lot of space, and your photos are away from your house and your techie mistakes.  You can store full-size, original-resolution photos.  It is the most long-term means of backing up your photos — depending on Yahoo’s long-term prospects, but Yahoo is likely to give everyone a notice to transfer their stuff if the worst comes to pass.

    In Other Words, Use Flickr as the destination photo keeper–after you’ve sorted them out in iPhoto, Picasa, or other photo-sorting software.

    Google+ and Picasa
    Google now offers 15 GB of space for full-size photos uploaded to Google+ (shared with your Gmail and Google Drive space. That’s the middle range of free options. The tiers for upgrading are not very costly.

    How do you get your photos into Google?  If you have an Android phone, you can activate “Auto Backup” (formerly dubbed “Instant Upload”) in the Google+ app. You can also tap a button to upload everything on your phone, and choose whether you’re uploading full-size or otherwise. On the computer, your best bet is to install Picasa for Mac or Windows and use it to find and upload all your photos.  You can have it search your computer, external drives, DVDs, or whatever.

    As for organizing, Google does some of it for you. Photos in Google+, are broken up into broad date and location categories, so that the 50 photos you took at one beach outing are together, as are the slow trickle of personal shots snapped over a 5 or 10-day period. Each photo is auto-enhanced, and the effect is generally positive, especially for low-light and off-color smartphone shots (You can turn off the auto-enhancement). Perhaps most importantly, all the photos you “Auto Backup” to Google are stored privately by default, and you don’t have to use Google+ in any fashion to store, view, or download your images.

    So use Google+ For: auto-organizing huge sets of vacation photos and Android backup.

    Use iCloud and Dropbox: for just backing it all up (and for apple die-hards)

    iCloud gives you 5 gigabytes of storage for all your iCloud things: documents, non-iTunes-purchased music, tiny calendar/contact things, and photos. It’s $20 per year for another 10 GB, and up to $100 per year for 50 GB.  The best part of iCloud is the seamless synchronization between your MacBook, your iPad, your iPhone, your Apple TV.  When you shoot a photo on your phone, it’s visible in the Photo Stream on all your devices, and backed up from your Camera Roll.  The best tool for organizing all those photos is iPhoto.

    If you’d rather separate your photos from Apple’s cloud, or save your free 5 GB for your device backups, you can back up your photos to Dropbox. The iPhone and iPad app offers an automatic Camera Upload option that’s remarkably simple and easy to use, and it’s even polite–it scales itself back when you’re getting close to your data limit.

    There isn’t any photo managing software with iCloud’s Photo Stream or Dropbox.  You have to manage it yourself, using iPhoto, Picasa, Aperture, or whatever you like best, but you can use these as a secondary backups since they give you the space for free.

    In Other Words, Use iCloud/Dropbox For: Sheer peace of mind about photo storage, and easy iPhone backup.

    Your own photo software and hard drives are the option you don’t appreciate enough.

    Whatever huge online space you use for free, always keep a local copy–that is, something on an external hard drive at your house. Computers get coffee in them, big companies occasionally close services and discontinue features, and your memory of where everything is can be faulty. Online and auto-organized photo collections are convenient, but will your grandchildren have easy access to your Google account?

    In Other Words: Always back up your own stuff at your own house. You will certainly outlast a few of these big data companies.

    If you use any services or products not named here, please let me know.  I’m always eager to learn new things and share them with my clients

    If this is newsletter seems like it’s written in a foreign language or you have no idea where to begin, let’s get together for some instruction.

    We can do my usual private sessions or you can invite up to 7 friends to a “Play Shop” at your home or office.  (8 gadgets is the maximum for home Wi-Fi routers).  The host is free and the other participants only pay $20 for the 2 hr. play shop. (The minimum requirement is $80)  I will also be happy to do more Play Shops at the Mastermind Seminars’ office on Date Palm.  Just let me know the best days and times for you.

    May you have a very, very happy holiday and take lots of amazing photos to share.

    In Joy,
    Mardi

    “Restoring peace and joy to the world through computer education.”

  • Workshop Nov 6

    1450 AM Radio
    1450 AM Radio Interview

    All the participants in my first smart phone workshop in iPhone IOS 7 said they really enjoyed it. I had a great time doing it and was really gratified to see how much everyone was able to learn, and how excited they were about their new skills.

    By popular demand, I will be offering it again on Wednesday, November 6th from 10 AM to 12 PM at the Office of Lerner Mastermind, 34400 Date Palm Drive, Cathedral City.

    The first 12 people to give me the $20 fee will be enrolled. There will be no refunds, so if you can’t make it, feel free to send someone in your place.

    If you don’t have an iPhone, please pass this email along to anyone you know who might be interested.

    Android fans will be happy to know that I am getting an Android phone this week and will be offering an Android workshop soon. I just need a little time to play with it and discover the best hot tips and tricks to share.

    If there are other topics you would like me to cover, please let me know. I have some ideas also, which I will share soon.

    I would really appreciate it if you would help me, help more people, by inviting 5-7 of your friends or colleagues to your home or office for a workshop on a topic in which you all have an interest. It makes tutoring more affordable and even more fun. You will receive your workshop for free and I will gift you an hour of private tutoring as a thank you.

    These workshops are not a traditional class format. They are “Play Shops.” My goal is to empower you to learn about gadgets like children do, by taking the time to poke around and see what happens and share discoveries with each other. I will give you some background information, tips and tricks, and answer your questions. The first group felt so proud of themselves and were very pleased with the cool things they could do–just as I had promised.

    My mailing address is PO Box 2392, Palm Desert, CA 92261, or you can give me the money in person. Remember, It’s “first come, first served,” so give me your $20 ASAP if you are interested.

    And please consider hosting a group. Help me create more peace and joy in the world through computer and gadget education. I really appreciate your support….and your friendship.

    Looking forward to “playing” with you in a Play Shop soon!

    In Joy
    Mardi

    “Restoring peace and joy to the world through computer and gadget education.”

  • Making Passwords More Manageable

    The common issue that I seem to be helping with lately is Passwords.  I know…don’t groan, I will get you through this!

    I have spent a lot of time helping people go through the process of re-setting passwords because they didn’t remember them and didn’t have them written down.  You know I don’t mind doing it, but I would like you to be able to save yourself the time and money.

    Please, write down your user names and passwords and store them –separately from your computer–in a place where you can find them (and an intruder would not).  A file folder in a file drawer would be good.

    If you change your passwords, for some reason, be sure to update the file folder.

    If your children or grand children set up accounts for you, be sure they give you the login name and passwords for your folder.

    Also, be sure your passwords are secure.

    This past week, I received three emails from friends whose accounts had been hacked.  That means that someone figured out their passwords and was sending emails to everyone in their address books.

    Not only is this a problem for them, but  their friends email addresses are exposed and they are at risk of being spammed.

    Another issue is, if you use the same password for other accounts, you are vulnerable to the hackers accessing those accounts also.

    So let’s get serious about passwords.

    I know it’s inconvenient and I’m sorry we have to deal with it, but creating effective passwords and keeping track of them is a whole lot less work than straightening out the mess if you get hacked.

    It doesn’t have to be an overwhelming, big deal.

    Here are some easy solutions from my friend and favorite Computer Tech, Dominique Fruchtman of Desert Cow Computers.  See her website:  http://mydesertcow.com/  It moos!

    1) For dumb stuff you don’t care about, make it something really easy, like all numbers such as 22223333.

    2) To be more secure, substitute numbers for letters as follows:

    1 = i
    3 = e
    0 = o
    4 = a

    Example: CAROLINE becomes C4R0L1N3

    3) Or, use the first letter of each word in phrase you know well:  ‘Four score and seven years ago, our forefathers”…  becomes 4s&7yaof

    4) Or, use a very old home address, (that hackers won’t find) with the numbers behind the street name.

    Example:   Adams3201

    Passwords that have a combination of numbers, letters, symbols, and upper and lower case, are harder to crack and the above are easy ways to accomplish that.  Also, they are easy to remember.  But write it down too.  Please!

    Now you are all set and, hopefully, peace and joy have been restored to your computing experience.

    If you, or someone you know, have other challenges or questions, just call for an appointment and I’ll “make it all better.”   ; )

    In Joy,
    Mardi

    “Restoring peace and joy to the world through computer education.”

  • Should You Use Your Facebook Login To Create New Accounts?

    I’ve been helping an artist friend of mine get her art uploaded to internet sites marketing.

    She asked me what it means when she is invited to create and account for a website using her Facebook login.

    I have run into this also, and have been meaning to look into it.  (When in doubt, I don’t do it.)

    Here is the info I found on logging in using our Facebook login.  I’m glad I finally looked into it.
    I appears that in some cases, an app company is just trying to streamline the account set up process for us so we don’t have to fill out another form and they don’t have to create a form to fill out.
    In other cases, the company may be harvesting information about you and posting commercials to your wall.
    The bottom line is that you need to take the time to read the agreements and choose carefully.
    Below are two articles that explain the options.

    http://www.sctimes.com/interactive/article/99999999/CUST/120213001/Why-Sign-Facebook?nclick_check=1

    http://thepcspy.com/read/never-login-with-facebook/

    I clicked on the Facebook’s Application Settings screen link in the second article to check my settings.
    Here is how it looks.  They are all sites that I trust.

    App Settings

    You have authorized these apps to interact with your Facebook account:
    • Yelp

      August 23

      Edit

    • TripAdvisor

      August 23

      Edit

    • Meetup

      August 22

      Edit

    • bitly

      August 9

      Edit

    • MyCalendar – Birthdays

      April 26

      Edit

    • Bing

      More than 6 months ago

      Edit

    • Pandora

      July 29

      Edit

    • Blue Mountain eCards

      July 12

      Edit

    • WordPress.com

      June 1

      Edit

    • AWeber Email Marketing

      July 8

      Edit

    • Facebook Platform Opt In

      More than 6 months ago
      I probably will not be using my facebook login to create new accounts in the future, but if I do, I will read the fine print first.
      I always appreciate your questions.  I love doing research and keeping “up to speed.”
  • Find Wi-Fi On The Go

    This app is awesome!    

    JiWire uses your phone’s GPS to find nearby Wi-Fi hotspots. It even gives you directions.

    It’s especially useful here in the desert when you want a nice air conditioned spot to chill and get some work done.

    (I personally love Panera Bread on Hwy 111 and 74…I even do tutoring sessions there sometimes.)

    Imagine how helpful it will be when you are traveling out of town on vacation or business.

    3G (phone) service is pretty slow sometimes, and many people have limited data plans, so this app is really helpful on so many levels.

    You can sorts hotspots by service provider, which is helpful if you have a deal with AT&T or T-Mobile.

    Looking for coffee? You can sort by hotspot location type.

    It also sorts by Free and Paid services.

    JiWire invites you to submit new locations to help keep its database updated.

    I just downloaded and tested it and it came up wiith 26 free wifi hot spots within a radius of my home in So. Palm Desert!

    Cost: Free!  Makes my little techie-loving heart flutter with joy!

    Links:       Apple        Android

  • Your Can Save a Life

    A friend sent me this and you must see it.

    This is technology at its finest!  An inspiring and instructive video, the 911 system, a dispatcher coaching on a cell phone, the coolest automatic defibrillator gadget, and a life saved!  Brought tears of joy to my techie loving soul.  You have to see this Heart Rescue Video

    My next thought was, “there must be an app for that,”and a little research revealed that indeed there is!

     

    The App

     

    It would be ideal if there were two or three people to help, one to look at app, one to do the work, and one to go get that that very cool defibrillator gadget!  But if the app inspires one person to call 911 quickly and try CPR instead of standing around in confusion and fear, then there is a better chance that lives will be saved.

    Kudos to The Heart Rescue Project and the American Heart Association!

  • Stop Unwanted Mail

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    Create an account to opt out for free  Sign Up Now